Privacy Policy and Data Use Statement
We respect your privacy and protect your personal data with leadership and clarity.
Overview of Our Privacy Approach
We only process and store your personal information for clear, legitimate business purposes. Transparency, protection, and your data rights always come first.
Our privacy standards meet South African compliance requirements. This policy outlines the types of personal data we collect and how we use, protect, and store it.
Personal Data We Collect
We collect information necessary for account management, service delivery, and communication. Unnecessary or sensitive data is strictly excluded from collection.
Data You Provide Directly
- Name, surname, and basic identifiers for communication
- Email addresses used to provide service updates
- Contact numbers for business-related queries
- Company details for tailored consulting
- Service-related communication content
Automatically Collected Data
- IP address for usage analytics
- Device type and browser details
- Visit timestamps and activity logs
- Page interaction metrics and navigation history
- General regional location for markets analysis
How We Use Your Data
Information is used strictly for service optimization and to keep you informed about relevant changes. We do not sell personal data to third parties.
- To provide ongoing site performance reports
- To respond to service, support, and billing queries
- To optimize content and services for better user experience
- To send updates about changes in our platform or policy
- To ensure business or technical compliance
- To protect our business and customers from misuse
- To deliver essential information about features used
Your Data Rights: We uphold your data access, correction, and deletion rights under South African law. Your data is never shared or accessed without a valid reason.
When Data Is Shared
Data is only shared with trusted service providers strictly for service delivery or legal compliance, with strict confidentiality arrangements in place.
Third-Party Service Partners
We work with select partners for hosting, security, and communication. These parties may process data only as necessary for services provision.
Legal and Compliance Requirements
Your data may be disclosed if required by South African law or competent authorities.
Statistical Data and Metrics
Aggregated, anonymized statistics may be used for benchmarking.
Control of Your Data
South African law protects your right to access, correct, delete, or limit how your personal data is used. Reach us to exercise those rights at any time.
- Request access to your stored personal information
- Request correction of inaccurate details
- Request removal of your personal data
- Request a copy of your data for transfer
- Object to use of your data where applicable
- Restrict certain uses of your information
Contact our data officer for any privacy concerns or requests for your personal data.
How We Keep Your Data Safe
We apply strong encryption and follow strict access protocols to protect information from misuse, loss, or breaches.
Technical Safeguards
- End-to-end encryption in storage and transfer
- Regular software patching and security reviews
- Firewall and intrusion detection system usage
- Strict authentication and access control policies
Organizational Protections
- Privacy training for all staff
- Documented data access and handling policies
- Regular audit and compliance checks
- Limited access to data based on job necessity
How Long We Keep Data
We retain your information for set periods based on business need and legal requirements. Irrelevant data is promptly and securely removed.
- Account data is stored until your service ends
- Analytics data kept for operational analysis
- Communication logs retained for six months
- Billing records kept per finance regulation
- Marketing preferences stored for compliance
You may request deletion at any time with written notice.
International Data Transfers
If data must leave South Africa, it is protected by similar privacy safeguards and agreements.
- Data sent only when essential for service delivery
- External partners must meet strict privacy standards
- Transfers documented for full transparency
- Data encrypted during transfer externally
Cookies and Local Storage
Cookies enable essential site features and personalize experience. Manage settings using your browser at any time.
Types of Cookies Used
- Core cookies required to enable functions
- Site optimization and monitoring cookies
- Cookies for storing personal settings
- Enable enhanced features for usability
You can review, limit, or delete cookies through your browser options.
Updates to Privacy Policy
Policy updates will be posted on this page and notified to users. Continued platform use is acceptance of new terms.
- Email alerts for material changes
- On-site banners for major updates
- Summary of changes in update logs
- Contact email for questions or concerns
Your information is protected by the active policy as of your latest use.
How To Contact Us
For privacy queries, contact our appointed data officer below.
Krenomivasthor
Co-working Space, 163 Bree Street, Cape Town 8001 South Africa
Phone: +27283757903
Email: content@krenomivasthor.sbs
Last updated: June 2, 2026
Effective date: June 3, 2026